Nanda Veralla
Ansys Employee

Hello azhari,

Did you try resetting app data? Which version are you using? Can you follow below instructions.

For example if you have 23R1 installed:

  1. Go to the Start Menu and open %temp% folder. Search for ‘.ansys’ folder and rename it to ‘.ansys.old’  
  2. Type %appdata% in the address bar.
  3. Locate the Ansys folder --> select version (V231) and rename it to V231.old
  4. Then launch the application.



Guidelines for Posting on Ansys Learning Forum

How to access ANSYS help links