John Doyle
Ansys Employee

Two questions:  Does it converge without the BISO plasticity included?  If yes, is the plastic strain very local or thru an entire section. 

If thru an entire section, the non-convergence could be indicative of a physical instability (i.e. part will yield and break under this load and with this material).  If plastic strain is very localized, perhaps it is fictitious.  Sometimes a coarser mesh is helpful or adding a more generous radius (if applicable). 

If it does not converge, even with no plasticity included, the source of non-convergence is something else, perhaps contact is insufficiently scoped or pinball is too small, but it depends on the feedback in solver output.