August 11, 2023 at 8:48 pm
randyk
Ansys Employee

 

Hi Rainwadj,

I believe the issue is the inadaquate video card – your hardware is a Matrox MGA G200.
The Matrox card is not suitable for the required rendering, it is in these servers to provide basic video functionallity.

Do you have any systems with a decent Nvidia card and current drivers?
Can you please try configuring VirtualGL on those systems and demonstrating functionallity?

ANSYS provides a list of tested/supported video cards on our platform page: https://www.ansys.com/it-solutions/platform-support

thanks
Randy