August 18, 2023 at 2:50 pm
Christophe Weisse
Subscriber

 

Hello,

Thanks for reaching out, to have a swift feeback could you open a ticket in the Zemax support system ? I found out you had previously reached out to our team there, this is stil valid for Ansys Zemax OpticStudio users as well. Please navigate to https://www.zemax.com/pages/profile#support-tickets.


Our team will most likely need to have a detailed look at your case. When opening the ticket, could you please specify what was the previous version you were using ?

Thanks !
All the best,
Christophe