August 22, 2023 at 4:14 pm
Mangesh Bhide
Ansys Employee

Hello,

Please refer to Participant connection issues section at 

https://ansyshelp.ansys.com/account/secured?returnurl=/Views/Secured/corp/v232/en/sysc_ug/kil_participants.html

that includes what may cause this andhow to resolve.

Hope this is helpful