Thank you for reaching out to us. I have two suggestions for your issue regarding Zemax Optic Studio Crashing:
We have an Knowledge base article:Troubleshooting your OpticStudio installation, where in the section "nothing happens when launching OpticStudio", you might find the way to overcome this problem.
You can also try and update to our latest version OpticStudio 2023 R2.01: OpticStudio Downloads
Regards,
Niki
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