Hi Allexia, Please try the below steps: Are you able to ping or telnet your server, in the command prompt try using cmd “ping servername” and “telnet servername 1055” . //server name must be replace by your server's name.
To ON telnet service go to start search “Turn Windows feature on or off” check box “Telnet Client” and click ok. Please let me know if you are able to ping and telnet.
If you are not able to telnet, then check PORTS and Firewall exceptions. Make sure Ansys default ports(1055,2325,1056) are open in the firewall.
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