Hi Duy Khiem Do,
At your end can you please check and confirm if you are able to ping and telnet the server?
Go to the start menu --> open the command prompt --> run the commands and send the screenshot of the output:
- ping servername //mention yourservername
- telnet servername portnumber (bydefault port number is 1055.)
A blank screen will confirm that you are connected, if you get any other output, please provide a screenshot of the same.
- To ON telnet service go to start -->search “Turn Windows feature on or off” àcheck box “Telnet Client” and click ok.
You are navigating away from the AIS Discovery experience