September 19, 2023 at 6:45 am
Zhengting Wu
Subscriber

Hi,

thank you for your suggestion, I try to do that and get this information: "Your account shows you are not eligible to receive technical customer support from Ansys and, therefore, will be unable to open cases. Please contact your Ansys Account Manager for any questions." My account is for student, I think this function is not for me :(