Hi Shahab
You are accidentally looking at the list of supported graphics cards that can be used for regular graphics. There is another list for GPUs that are supported during the solve process, and that RTX A5500 is not on the list. Please check here for supported GPUs for use during solve (also take care as multiple solvers are listed):
https://www.ansys.com/content/dam/it-solutions/platform-support/ansys-2023-r1-gpu-accelerator-capabilities.pdf
Mike
You are navigating away from the AIS Discovery experience