October 30, 2023 at 11:09 am
spankore
Ansys Employee

Hello Kedi, 

Thank you for contacting Ansys for this issue. 

Can you please check the below workaound for this :

• Install the latest drivers from NVIDIA website and not through windows device manager update. (Visit Nvidia website) //https://www.nvidia.com/Download/index.aspx?lang=en-us
• Make sure you restart the computer after updating drivers.
• If this doesn’t work, and C:/Program Files/NVIDIA Corporation/NVSMI folder is missing,
1. Create new directory: C:\Program Files\NVIDIA Corporation\NVSMI
2. Copy nvml.dll from C:\Windows\System32 to C:\Program Files\NVIDIA
Corporation\NVSMI

Hope that resolves the issue. 

Please let me know. 

Thank you.