dsurendr
Ansys Employee

Hello,


Please refer to these links to see the tested Graphics cards and Display support:


https://www.ansys.com/-/media/ansys/corporate/files/pdf/solutions/it-professionals/platform-support/ansys-191-graphics-cards-tested.pdf?la=en


https://www.ansys.com/-/media/ansys/corporate/files/pdf/solutions/it-professionals/platform-support/ansys191-remote-display-virtual-desktop-support.pdf?la=en


I would suggest that a compatible Graphics card could be used or you can also try to update the Graphics driver for the Graphics card that you have.


Also, you can check Event Viewer > Application logs > See Error and check what it complains about the Spaceclaim crash  >Check the .dll file and see if it complains about Graphics (Intel or Graphics)


Thank you.