Phil J

Hi Jake,

I just met with the student and logged on using his profile.  We went to the %appdata%Ansys directory and deleted it.  The same error occurs.  He is going to take your message to our IT department and look for the application logs.  I could not find it.  sorry.  Below is a snippet of what comes up in workbench.  We will let you know what our IT folks say.  Thank you very much.

launch error