What is the error message the clients are seeing ?
I can't think of a situation when combined license would affect Ansoft users. Except, you were hosting Ansoft license with the legacy FlexLM for Ansoft License Manager. Using this legacy LM, the clients won't have to specify the FlexNet port number in their '.lic' files under (default) C:Program FilesAnsysEMadmin. It would look something like
But once you host the license in ANSYS LM, client must specify the FlexNet port (default is 1055), something like
SERVER ANY 1055
If you can attach the 'license.log' from the license server, that would be helpful too.
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