tsiriaks
Ansys Employee

Thanks for the info.


While you are logging in as the new user account, try the followings in CMD Prompt and post the screenshot of the output (Note: Make sure you copy and paste the exact commands)


set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem


move %appdata%ansys %appdata%ansys.old


ping %computername% -4


"C:Program FilesANSYS IncANSYS StudentShared FilesLicensingwinx64ansysli_util" -checkout aa_t_i


"C:Program FilesANSYS IncANSYS StudentShared FilesLicensingwinx64ansysli_util" -checkout ANS_SOLVER


Thanks,


Win