March 1, 2023 at 7:59 am
Devendra Badgujar
Forum Moderator

Hello Edigbe Ubido

Please share the application logs and install logs to look into this further. You can share those at ansys-discovery-support@ansys.com

You can find them at the location below.

Application logs:

C:UsersAppDataLocalTempDiscovery (Share the entire folder)

Install logs:

C:Program FilesANSYS Inc

•             Install.log

•             Install_licconfig.log

•             Install.err (if it exists)