cbur
Hello,
Thank you Mr.KARNOS! The problem has been solved!
The client (under maintenance) has a disco_level1 license that cannot run Spaceclaim 19.1 (which is a disc_ess/disc_sta/disc_ult license)
By upgrading SC and the server license to 2021R1 it works.
Summary of the ANSYS answer:
I believe the following to be true:
At 19.1, Discovery SpaceClaim needed:
ANSYS Discovery Essentials disc_ess
ANSYS Discovery Standard disc_sta
ANSYS Discovery Ultimate disc_ult
At 2021 R1, Discovery SpaceClaim needed:
ANSYS Academic Associate Mechanical and CFD aa_a
ANSYS Academic Associate CFD aa_a_cfd
ANSYS Academic Research Mechanical and CFD aa_r
ANSYS Academic Research CFD aa_r_cfd
ANSYS Academic Research Mechanical aa_r_me
ANSYS Discovery Live Student aa_s_disc
ANSYS Academic Teaching Mechanical and CFD aa_t_a
ANSYS Academic Teaching CFD aa_t_cfd
ANSYS Academic Teaching Mechanical aa_t_me
ANSYS Discovery Essentials Enterprise disc_ess
ANSYS Discovery Standard Enterprise disc_sta
ANSYS Discovery Ultimate Enterprise disc_ult
Discovery - Level 1 disco_level1
The license file the customer has looks to be for 2021 R1 and newer.
The license includes: Discovery Level 1: disco_level1
Which was added at 2021 R1.
You are navigating away from the AIS Discovery experience