October 15, 2019 at 2:00 pm
ERab
Ansys Employee

Hi Natalie 

What happens when the user visits discoveryforum.ansys.com and tries to sign in? if they don't know their password, what happens when they click "forgot your password?

It does not matter if the user has a subscription, floating license or has not purchased.  Anyone who passes export compliance can register and login and unless an action is required, their account will always stay active.

Thanks

Ethan