Subashni Ravichandran
Forum Moderator

Hello Roberto

I received the video you had shared from Naresh. I will be looking into this issue.

From the video I understand that, the customer is being prompted to complete the account registration when he attempts to use SpaceClaim Documentation. Is that correct?

Has the customer tried filling the information when prompted? Does this issue occur when the customer uses the English language help or does it occur only with Italian?

Can you also try accepting the cookies when prompted on top of the page?