October 14, 2020 at 2:46 am
Naresh Patre
Ansys Employee

Hello NOVACAD

This message indicates that you are attempting to start SpaceClaim with an out-of-date version of the license client.

If you are using different installation directories for the current and prior versions, you need to ensure that each version is running from the appropriate installation directory.

If you are using the same installation directory for the current version as you used for the prior version, try the following solutions:

  • The license client was running during the installation process and was not replaced. In this case, close all ANSYS, Inc. applications, making sure that the license client closes, and then run Client ANSLIC_ADMIN Utility from the Windows start menu, then click Complete Unfinished Licensing Installation Configuration option from the Tools menu.

  • The license client was running during the installation process and was replaced, but the application is not reading the new client. In this case, close all ANSYS, Inc. applications, making sure that the license client closes, and restart the ANSYS, Inc. application.