Hi WojtekD
The Paid-Up License has been created for the customer and the details has been sent to him via email.
Please can you tell the user/customer to unassign the old i.e. current subscription and assign the new one to himself and activate it. Once the customer activates the new one and starts using it, then the old one can be deleted by me from my end.
Please let me know once the customer is all set with the new one.
Regards.
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