Hello NOVACAD
I observe that deleting all other conditions allows the specified components to 'Align' in the model you have shared. This conveys that it could be some other condition which is restricting the 'Align' function.
I would recommend you to suggest the customer to set the specified 'Align' condition first and then specify the remaining. As the model contains multiple screws and surfaces that are bound by Assembly conditions it may become increasingly difficult to narrow down which one causes the problem.
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