January 10, 2019 at 10:14 am
ybiran
Subscriber

Hello, 
The customer managed to have a PC with internet connection to perform the discovery test.
He installed the trial version and at the start of the application he has the error message attached. 
I saw the same message on another discussion on this message
https://forum.ansys.com/forums/topic/curl-error-7-couldnt-connect-to-server/
I asked the customer to send you the information about step 6 of the trouble shooting document.
You will receive the information quickly