In the mean time, try copy pasting new version uninstall file, and see if it works. Sometimes it does. The uninstall executable can also be found in C:Program FilesANSYS Incv__ Run uninstall.exe. If it is not present there, copy paste and see.
Also, I assume you are not referring to discovery products, In that case I would suggest you please post it on ANSYS Customer Portal or Ansys Learning Forum based on the type of license that you have. This ANSYS Discovery Community Forum is intended for seeking help on ANSYS Discovery products. Thank you for your understanding!
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