Hello DrkAngl
I noticed from the images that the Bend tables folder doesn't have the sample bend table that gets installed by default. Can you ask the customer to place that sample table file in the folder and check if that appears in the Options panel? Note that after copying/adding the file in the folder, you need to restart SpaceClaim.
Can the customer try creating a copy of the sample bend table file and see if that appears in the Options panel?