软件故障问题

- March 31, 2022 at 2:27 pm
  
  paopaowenhua
  Subscriber
  
  我在使用matlab和matlabget命令导入数据（1096*2的一个矩阵）后，用该矩阵和addpolygon命令生成了一个波导结构。
  问题在于：为什么这个文件我点run之后弹出Job Manager窗口后进入running阶段时Job Manager马上就关闭了，并且没有任何报错和日志文件。更严重的是，在此之后我的其他成功运行过的简单的工程文件也无法再运行，均出现Job Manager很快就关闭并且实际上没有进行仿真的问题。重装软件也没有改变。
  急需您的帮助，感谢！@gsun
- April 1, 2022 at 5:24 am
  
  Zheng Zhou
  Ansys Employee
  
  您好，可以尝试删除 %Appdata%\Lumerical 路径里面的所有文件并重装软件测试，重装后请重启电脑，如果这个时候简单工程可以运行，matlab 导入仍出错，那就要怀疑是导入数据造成的错误。
  如果重装后还是所有文件都无法运行，那么就怀疑可能是电脑系统出错，可以尝试使用第二台电脑测试。
- April 1, 2022 at 6:24 am
  
  paopaowenhua
  Subscriber
  
  您好，我发现我把matlab integration status改回inactive后它可以正常run了。这是什么原理呢？
  
  @zzhou,
- April 1, 2022 at 6:25 am
  
  paopaowenhua
  Subscriber
- April 1, 2022 at 9:48 am
  
  Zheng Zhou
  Ansys Employee
  
  您好，这不是一个正常的状况，所以猜测可能是 lumerical 和 matlab 连接的问题，但是需要一些更多的测试帮助，比如您再次重复相同的步骤，是否还是出现同样的问题？断开链接之后 lumerical 和 matlab 是否都正常运行？连起来之后两个软件是否又都正常运行？不用matlabget导入数据是否在连起来之后也可以正常运行等等。
- April 4, 2022 at 2:09 pm
  
  Guilin Sun
  Ansys Employee
  
  @zzhou 谢谢帮助答复。请检查Matlab是否支持的版本： The MATLAB script integration feature requires MATLAB version 2006b to 2019a. https://support.lumerical.com/hc/en-us/articles/360026142074-MATLAB-script-integration-configuration-guide 你也可以参考这个例子看看 https://forum.ansys.com/discussion/33270/connect-matlab-to-lumerical

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