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Ansys Products

19.2 geometry not able to attach

    • Lindsay
      Subscriber

      Hello,


       


      I just installed 19.2, and have made a simple geometry that I was trying to open in mesh (using Fluent). However, I get this error. Can someone please help? I was using similar geometries in 19.1 and could open them - so I would be surprised if there is anything that could be changed with that.


       


      Thank you!


       


    • dsurendr
      Ansys Employee

      Hello Lindsay,


      Can you please make sure to close the geometry editors - Spaceclaim or DesignModeler and then try opening Fluent?


      Thank you.

    • Lindsay
      Subscriber

      Oh yeah, I did double check that. Sorry I forgot to mention it. So that isn't the problem either.


       


      Thank you!

    • Lindsay
      Subscriber

      I created the geometry in DM, I just made a new Fluent Stand alone system and thought I would try making it in spaceclaim, and I got the following message. Not sure if it's related, but thought I would mention it in case it is and gives any clues.


       



      Thanks!


       

    • dsurendr
      Ansys Employee

      Thank you Lindsay, can you please check C:Program FilesANSYS IncANSYS StudentShared FilesLicensingwinx64 (or your installation path) and see if you have a folder called update in there?


      If so, please copy the contents of this update folder and paste them into the winx64 folder (which is one level before the update folder).

    • tsiriaks
      Ansys Employee

      Hi Lindsay,


      Do you have the exact same Project Schematic for Workbench 19.1 (which works) and Workbench 19.2 (with this issue) ?


      If so, try this.


      Close all ANSYS applications.


      Open CMD Prompt, then copy and paste the following command


      copy %appdata%ansysv191licensinglicense.preferences.xml %appdata%ansysv192licensinglicense.preferences.xml 


      Thank you,


      Win

    • Lindsay
      Subscriber

      There actually isn't a folder called update in there . Am I missing that, and that's causing the problem?


       


      Thank you!

    • Lindsay
      Subscriber

      Hi Win,


       


      when I copied the command into cmd prompt, it returns


       


      The system cannot find the file specified.


       


      Thank you!

    • dsurendr
      Ansys Employee

      Thank you for trying that Lindsay, the update folder is not supposed to be there.

    • tsiriaks
      Ansys Employee

      Hi Lindsay,


      I just realized that I told you to do this in 19.1


      https://forum.ansys.com/forums/topic/licensing-error-while-opening-ansys-mechanical/?order=all#comment-a4088544-ff50-449c-9e3d-a92d015ed6e0


      Can you do the same thing for 19.2 and see if it helps with this issue ?


      Thank you,


      Win

    • Lindsay
      Subscriber

      That did it Win!!!! Thank you so much!!!!

    • tsiriaks
      Ansys Employee

      Perfect ! Thank you for the update Lindsay.


      Win

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