3D Display in windows tab

- October 1, 2019 at 1:42 pm
  
  ybiran
  Subscriber
  
  Hello,
  
  I no longer have the display of 3D Spaceclaim models in Windows! I tried to completely uninstall Discovery to reinstall it but the problem persists.
  Here is in PJ the poster that I have of the Discovery logo instead of having my 3D model
  Best regards
  
  Yohann
- October 1, 2019 at 9:16 pm
  
  Brian Bueno
  Ansys Employee
  
  NOVACAD
  
  I believe this function depends on ThumbnailHandler.dll, which is located in C:\Program Files\ANSYS Inc\v195\scdm.
  
  Make sure that file is there, and that it is not blocked or restricted by security settings. If you have recently uninstalled an older version of the software, running the latest installer again in Repair mode may fix this problem.
- October 8, 2019 at 6:15 am
  
  ybiran
  Subscriber
  
  Hello Brian,
  
  I tried the above manipulations but it didn't change my problem. Do you have any other ideas by any chance ?
  
  Best regards
  - December 2, 2019 at 9:00 pm
    
    Brian Bueno
    Ansys Employee
    
    NOVACAD
    
    In the Windows command prompt go to a folder where ThumbnailProvider.dll is (cd C:\Program Files\ANSYS Inc\v195\scdm) and run this regsvr32 ThumbnailProvider.dll
  - December 4, 2019 at 8:40 am
    
    ybiran
    Subscriber
    
    Brian Bueno
    
    Hi Brian,
    
    In the folder scdm, i can't have thumbnailprovider.dll as you can see in the join screenshot.
    
    So i can't run regsvr32 ThumbnailProvider.dll ??
- December 3, 2019 at 8:07 am
  
  rg
  Subscriber
  
  Brian Bueno Hi Brian
  
  I always have this problem as I have said the last few times.
  
  Is it correct what I do? because it gives me error
- December 5, 2019 at 10:16 pm
  
  Brian Bueno
  Ansys Employee
  
  NOVACAD Robert
  
  Apologies! It seems that ThumbnailProvider.dll only applied to ANSYS SpaceClaim, while Discovery SpaceClaim has ThumbnailHandler.dll.
  
  Let me inquire as to whether this command works and if this is the correct file to run for it.
  - December 6, 2019 at 7:43 am
    
    rg
    Subscriber
    
    Brian Bueno Hi Brian
    
    Thank you, I succeeded by running the command prompt as an administrator
    
    Best Regards
- December 16, 2019 at 2:26 pm
  
  ybiran
  Subscriber
  
  Hi, Join to the mail the file of 50 Mo with just a cube.
  
  Best regards
  
  Yohann
  
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
  - December 16, 2019 at 2:27 pm
    
    ybiran
    Subscriber
    
    NOVACAD
    
    Sorry, it's not the good topic !
- December 18, 2019 at 2:51 pm
  
  paul
  Subscriber
  
  Hello,
  
  I ran the regsvr32 ThumbnailProvider.dll and ThumbnailHandler.dll. Later i noticed that the local file thumbnail works but not the downloaded network file thumbnail.
  
  Any idea on how to make the network thumbnail work too?

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