September 13, 2019 at 4:30 pmtkollarSubscriber
I support a small group running ANSYS academic software and licenses. We've been told repeatedly by our ANSYS reps that we should be able to run EnSight without a new license key, even though there's currently no EnSight feature in the file. However, with the 2019r3 license manager and academic Fluid Structures software installed, EnSight finds the license manager, but is unable to find the capability:
Capability ANSYS EnSight does not exist in the ANSYS licensing pool. None of the products
enabling this capability are available in the specified license path
Fluent from the same installation runs just fine. I have ENSIGHT10_LM=ansys, so it's not looking for the slim8 key. Here is the list of features in our current file:
Feature Version #licenses Expires Vendor
_______ _________ _________ __________ ______
aa_mcad 9999.9999 25 30-sep-2019 ansyslmd
aa_r_cfd 9999.9999 25 30-sep-2019 ansyslmd
afsp_gui 9999.9999 25 30-sep-2019 ansyslmd
afsp_optigrid 9999.9999 25 30-sep-2019 ansyslmd
afsp_viewmerical 9999.9999 25 30-sep-2019 ansyslmd
aim_mp1 9999.9999 25 30-sep-2019 ansyslmd
aa_r_hpc 9999.9999 1024 30-sep-2019 ansyslmd
Am I missing something? We were most recently told by our ANSYS rep to post here as a means of getting support.
September 13, 2019 at 7:35 pmtsiriaksAnsys Employee
You understand it correctly. These license features won't work with Ensight.
Let me reach out to you directly, then you can provide me the ANSYS rep contact and your Account number.
September 16, 2019 at 3:45 pmtsiriaksAnsys Employee
Resolution: Reissue the license file as it did not include any ensight*** license features.
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