Ansys Products

Ansys Products

Academic License Installation Issue

    • mqomsiya
      Subscriber

      My university (LTU) has installed the Ansys 2020R2 (Research). During the installation the option to configure my interfaces (No geometry interface license is detected. Please see attached screenshot) That is grayed out. Because of it being grayed out they chose No skip and I will configure later.

      When we go into the Client ANSLIC_Admin Utility and click tools to configure we get permissions error.

      My university do not understand why this is happening on my machine. Can anyone from the technical team point us in the right direction? When the university checked the license file they said that everything is pointing to the correct license server. Moreover, they have contacted their license manager and he asked us to post a question in this forum.

      I would really appreciate any support we can get to resolve this matter.


      P.S. Please refer to the attached screenshots. Also one another issue is that some of the important system components are missing (despite the fact that they are available in the toolbox customization).

    • DrAmine
      Ansys Employee
      Is other user experiencing the same issue?nHas been everything installed with explicit admin rights?nYou are pointing your Ansys Client to certain server: Is 20R2 License Server running there?n
    • mqomsiya
      Subscriber
      I'm the first student that got the Ansys 20R2 on my personal laptop. nYes. nYes. nP.S. If you want you can remote access my laptop (if needed)n
    • DrAmine
      Ansys Employee
      Can you issue this on your end:nnnAre you admin on your laptop?n
    • mqomsiya
      Subscriber
      Yes, I'm the administrator. nI did open the file ansysli_util but nothing happened! also what is the aa_r_cfdn n
    • DrAmine
      Ansys Employee
      research cfd license increment. Try checking out any license increment you have.n
    • Rohit28
      Subscriber
      Hi sir ni am also facing license issue .ni license manager license is missing ,please help me out...n
    • DrAmine
      Ansys Employee
      Can you add more details? n
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