July 6, 2018 at 3:18 pmpglAnsys Employee
This Student Community is now our front-line mechanism for providing support to our academic users. The ANSYS Customer Portal is reserved for our commercial customers, and academic ASC's who need access to download the paid for Academic product installation media.If you have a paid-for Academic license and you are the primary user/support coordinator for your academic site, then you can register as an ANSYS Support Coordinator (ASC) on this Student Community, you can then ask your specific question and you will receive a reply from the ANSYS Support Team. Since you have already registered, if you can identify the name and department of your University, we can review the account and promote you to an ASC if appropriate.
P.S. Can you please fix your profile image?
July 6, 2018 at 6:44 pmmikeSubscriber
I have to ask at my University whether there already is someone assigned as ASC. Is ASCs number somehow limited per license? Can I send a private message with the details regarding my University and it's license?
July 11, 2018 at 8:24 pmmikeSubscriber
Pgl, what should I do to get an access to the customer portal? I am also using Academic license, I can send you a license number if it helps.
Please let me know asap.
July 11, 2018 at 8:46 pmpglAnsys Employee
Yes. We usually have a limit of one ASC per academic account. To assist I've sent you a personal email.
August 3, 2018 at 2:31 pmjonsysSubscriber
can you also send me a personal email regarding this? I have the same question
February 5, 2019 at 11:57 pmPunnag ChatterjeeSubscriber
I have the same question, I am at NC State University using academic version of ANSYS in out lab and it would be nice to have access to ANSYS MATLAB toolbox and Piezo and mems module.
May 25, 2021 at 1:02 amHarishRajSubscriberHi I am a student and I need few CSV files for the Ansys tutorial since I am a student I am unable to access the files can someone help me and let me know how to access those files as a studentn
May 25, 2021 at 9:52 amRobAnsys EmployeeThe tutorials that ship with the documentation should have all files that are required. As a student you don't have access to the Customer Portal. Staff members may, depending on whether they registered and that your University is currently paying for software updates. Note, most tutorials are on the Ansys Learning Hub which requires a separate subscription. n
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