Ansys Products

Ansys Products

Account Number Acquisition

    • T-Ying Lin
      Subscriber

      I was not the original purchaser of the software and cannot get in contact with the one who purchased it as they have graduated. Is there any way for me to obtain the account number so that I may access the ANSYS help section? I was hoping to figure out some issues with my heat transfer tab refusing to converge and the page refers to the help section which I can't access until I make a valid account. I sent an email to the one listed for help about account numbers, but they then directed me to the forums. Thanks for the help! 

    • Lito Yap
      Ansys Employee

      @T-Ying Lin,

      For commerical licenses/accounts, please contact your Ansys account manager. 

    • Rob
      Ansys Employee

      If you click on "Help" in the software it'll bypass the log in system. Your site ID will be in the licence file, or as Lito says "contact us". 

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