ACP module does not start

- December 13, 2021 at 8:04 am
  
  schenlor
  Subscriber
  
  I want to launch the ACP setup but it will not start. I have tried opening other files to see if the problem is in my file. However, it did not work with any file, so the problem must be somewhere else.
  Mechanical and DesignModeler open without problems, only the ACP setup causes problems.
  I use a student license and am connected to the server via VPN.
  What are the next steps I can try?
- December 13, 2021 at 8:32 am
  
  Ruturaj Gavali
  Ansys Employee
  
  Hey !
  Please refer to the following discussions:
  Unable to load "Setup" in ACP Pre ÔÇö Ansys Learning Forum
  I was trying to work in ACP (PRE). When I updated the module, I got this error. Please Help. ÔÇö Ansys Learning Forum
  Thanks!
  For more information, check out the following links:
  Ansys Help
  Ansys Learning Forum (Rules & Guidelines)
- December 15, 2021 at 5:30 pm
  
  schenlor
  Subscriber
  
  In the meantime I have found out more. I was able to reproduce and correct the problem.
  
  The error occurs when multiple screens are used.
  E.g. opening ACP module - moving the window to the second screen. - If now the second screen is unhooked the ACP module can not be loaded anymore. - If the second screen is attached again, the ACP window can be moved back to the primary screen and the ACP module opens normally.
  Thanks anyway
- December 15, 2021 at 5:40 pm
  
  Rob
  Forum Moderator
  
  if you min/max the screen from the task bar it should reappear on the main screen. It's a bonus "feature" of Windows software.
- December 15, 2021 at 7:53 pm
  
  schenlor
  Subscriber
  
  Yes I know this "feature" :) I feel like a noob right now haha
  Thank you

Viewing 4 reply threads

The topic ‘ACP module does not start’ is closed to new replies.

Ansys Innovation Space

SimACE-23

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions