Learning Forum

[miyado]

I could not activate Discovery products through our company's network. But I was able to activate through another network (iPhone tethering).

So, I think that it is necessary to open some port for activate.
Which port should I open?

[Brian Bueno]

Hello,

Please add the rule outlined below to the Inbound rules in the Windows Firewall.  You can access the inbound rules from the Advanced settings in the firewall control panel.
 

[miyado]

In our company, firewall is controlled by network administrator.
It is not realistic to open all TCP ports.
Please tell me the specific connection destination and the port that should be opened.

[Brian Bueno]

Miyado 
For the subscription based licensing, only port 443 needs to be open.  The communication is via HTTPS.

[anlook]

BBueno_ANSYS 

hi

I signed up for http://account.ansys.com/ , downloaded "aimscdiscovery_190_winx64.zip" and requested 15-days trial

Next i installed Discovery Live 19.0 from "aimscdiscovery_190_winx64.zip" (when installing I did not see anything similar to the configuration of the license)

When I run any of the Discovery Live 19.0 sortcut I get a message that "There are no current ANSYS subscriptions that enable capability ANSYS Discovery Live", although in my account I see that I have a trial

What is wrong? How to activate Discovery?

[miyado]

BBueno_ANSYS 

Thank you for your reply.

Could you tell me the activation server IP Address ?

[Brian Bueno]

Hi Miyado,

You can try https://ansys-fno.flexnetoperations.com/

[miyado]

BBueno_ANSYS 

It seems that the IP Address of the server "ansys-fno.flexnetoperations.com" is "64.14.29.39" .

Is this static IP address?

[Brian Bueno]

Miyado 

The FNO site uses a load balancer, so that IP address might change depending on when/from where it is being accessed. 

[Brian Bueno]

Miyado This is a new document we posted this morning for handling problems with registration.  Please review this and let me know if your problem continues: https://discoveryforum.ansys.com/t/h4ps6f

[miyado]

BBueno_ANSYS 

We have excepted the port 443 for "64.14.29.39", and I am now able to activate. Thank you.

But, if FNO site IP address changes, connection will be blocked. Could you tell me all the possible IP addresses?

[Brian Bueno]

Miyado 

The licensing team has told me it should be enough to clear the connection to https://ansys-fno.flexnetoperations.com/

Have you tried clearing this URL, or only the IP address 64.14.29.39?

[miyado]

BBueno_ANSYS 

We tried only the IP address "64.14.29.39".

Since our firewall is not application firewall, we do not have the function to specify URL.

With other software, in most cases the host information will be disclosed. Why you cannot disclose the host information?  Perhaps the host, including the load balancer, I think that about 5 at most. Is it impossible to tell all IP addresses?

If Discovery can activate via a proxy server, IP address information is not required.