Additional Products Reflecting in the License Usage Report (Extracted from the Ansys License Center)
October 27, 2020 at 8:56 amAnshSubscriberWhy are we observing additional products in the license usage report extracted from the Ansys License Management Center, which our company has never procured?nWe can see certain defined numbers in the column, MAX_COUNT, for these products, however, the USERS_COUNT column indicates 0 only for all of these products.
October 27, 2020 at 12:06 pmANSYS_MMadoreAnsys EmployeeCould you share a screenshot of what you are seeing? If you have a current paid-up license with Ansys, perhaps you could create a Service Request on our customer portal for more direct support and ability to share additional license diagnostics if needed?.ThanksnMattn
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