March 4, 2022 at 8:25 am
March 4, 2022 at 8:40 amDevendra BadgujarForum Moderator
Can you please share the customer ID?
March 4, 2022 at 9:52 amGuillaume ANFOSSISubscriber
Here it is : SC203104
March 4, 2022 at 10:00 amDevendra BadgujarForum Moderator
The new email email@example.com does not seem to be registered, please can you ask them to register. I will then add the new email address as the admin.
March 4, 2022 at 2:05 pmGuillaume ANFOSSISubscriber
customer has completed the registration
March 4, 2022 at 2:21 pmDevendra BadgujarForum Moderator
Due to incomplete information of the customer, I am not able to add the customer email address as admin. Please can you ask them to complete the remaining details.
Please ask them to go to https://myaccount.ansys.com sign in and update their information in their profile settings. Use Edit Profile in the menu in the top right corner to update the information.
March 7, 2022 at 2:30 pmGuillaume ANFOSSISubscriber
Hi Devendra Badgujar ,
the client has completed his profile
March 7, 2022 at 2:48 pmDevendra BadgujarForum Moderator
The change is made, please confirm.
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