Administration Discovery Account

- November 15, 2019 at 7:02 am
  
  tschmidt
  Subscriber
  
  When i logged in to my Administrator Account there is no Button " Administration ".
  
  So i can not manage my licenses
  
  Any Ideas ?
- November 15, 2019 at 9:07 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Thomas Schmidt
  
  There is an issue with our server which is most likely causing this issue and our team is actively working on it.
  
  We regret the inconvenience caused. I will keep you posted once I hear from the team that the issue is resolved.
- November 18, 2019 at 5:41 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Thomas Schmidt
  
  Could you please check again if you are able to access the Administrator page?
- November 18, 2019 at 8:22 am
  
  tschmidt
  Subscriber
  
  Hello,
  
  it is still the same. The Tab " Administration" is not there.
- November 18, 2019 at 9:25 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Thomas Schmidt
  
  I checked from my database and I see that dimitri.goethals@produsoft.com is the administrator and I don't see your email id marked as administrator.
  Were you added as an administrator before? Would you like me to add your email id as the administrator?
- November 18, 2019 at 12:31 pm
  
  Subashni Ravichandran
  Ansys Employee
  
  Thomas Schmidt shared me the user email id via email and I have updated the administrator from our database.

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