TAGGED: Discovery AIM
December 6, 2018 at 8:33 am
December 6, 2018 at 8:47 amNaresh PatreAnsys Employee
Can you type %temp% in Windows Search and go inside .ansys folder, locate .log file starting with ansysls_client* and send it?
December 7, 2018 at 3:41 amkinSubscriber
Hi Naresh Patre
It works normally when the computer connects to the Internet again.
The account has already signed in once at the first-time activation of AIM, why it needs to connect to the Internet to use? It updates the License every 30 days, doesn't it? Or is it different between trial License and a normal one?
December 7, 2018 at 4:57 amNaresh PatreAnsys Employee
There is no difference between trial license and regular license. After activation, you should be able to work without internet connection for 30-days. Can you send the ansysls_client*.log file (location mentioned in my earlier reply) when the application is working normally when connected to internet and when it fails if not connected to internet?
December 7, 2018 at 5:49 amkinSubscriber
Hi Naresh Patre
So far, it's fine. I'll send you the log file you mentioned earlier if it is out of function again.
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