October 2, 2019 at 6:37 pmmcarletSubscriber
Dear Support Team,
when I select Momentum in SpaceClaim (File>Options>License) this message appears:
As suggested in other posts, I released the subscription from the ANSYS account, then reactivated the software on the PC, but the message still remains.
In the Manage Account page the status of the ANSYS Discovery Algoryx Momentum subscription is “unused”.
Could you help me to fix this issue?
Thank you very much
October 2, 2019 at 7:00 pmBrian BuenoAnsys Employeecrl_mb
It may be necessary to delete the existing activation files from your PC in order to start again from scratch.
Navigate to C:\Users\'user name'\AppData\Local\.ansys_licensing\.activation and delete all the files contained there.
(Replace 'user name' with your own Windows user name on your PC)
Launch the software again and provide your login when prompted. You may need to repeat the process of selecting the Momentum option in the License settings.
October 2, 2019 at 7:42 pmmcarletSubscriber
Thank you very much for your reply.
I checked the folder .activation and it was empty.
October 2, 2019 at 9:34 pmBrian BuenoAnsys Employee
The Algoryx Momentum module requires an additional license. On further inspection of your account, it appears you had a trial license for Algoryx that has since expired.
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