Algoryx license issue – Discovery 2019 R3 Free trial

- October 2, 2019 at 6:37 pm
  
  mcarlet
  Subscriber
  
  Dear Support Team,
  
  when I select Momentum in SpaceClaim (File>Options>License) this message appears:
  
  As suggested in other posts, I released the subscription from the ANSYS account, then reactivated the software on the PC, but the message still remains.
  
  In the Manage Account page the status of the ANSYS Discovery Algoryx Momentum subscription is “unused”.
  
  Could you help me to fix this issue?
  
  Thank you very much
  
  Best regards
- October 2, 2019 at 7:00 pm
  
  Brian Bueno
  Ansys Employee
  
  crl_mb
  It may be necessary to delete the existing activation files from your PC in order to start again from scratch.
  
  Navigate to C:\Users\'user name'\AppData\Local\.ansys_licensing\.activation and delete all the files contained there.
  
  (Replace 'user name' with your own Windows user name on your PC)
  
  Launch the software again and provide your login when prompted. You may need to repeat the process of selecting the Momentum option in the License settings.
  - October 2, 2019 at 7:42 pm
    
    mcarlet
    Subscriber
    
    Brian Bueno
    
    Thank you very much for your reply.
    
    I checked the folder .activation and it was empty.
    
    Best regards
  - October 2, 2019 at 9:34 pm
    
    Brian Bueno
    Ansys Employee
    
    crl_mb
    
    The Algoryx Momentum module requires an additional license. On further inspection of your account, it appears you had a trial license for Algoryx that has since expired.

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