An error occurred while processing your request. Reference #50.871f1602.1593501414.36f55d8f

- June 30, 2020 at 7:30 am
  
  Alitah
  Subscriber
  
  Hi everyone. I'm having problem with downloading the Ansys student 2020R1 version. When I click "Agree & Download" an error refers which says "An error occurred while processing your request. Reference #50.871f1602.1593501414.36f55d8f "
  
  I have tried to download with another web browser and I also changed my internet connection but it didn't work. To avoid the error I also deleted the "s" from "https" what Mr. Win was suggesting in some discussion but this did not work either. I had downloaded the software 2 months ago successfully but I had some problem with running the Fluent so I decided to reinstall the whole software to solve that issue.
  
  Now I lost it all. Can someone please help me on this?
  
  Thanks in advance
  
  BR
  
  Ali
- June 30, 2020 at 7:41 am
  
  taysiewqin
  Subscriber
  
  Hi, I am also facing this problem and wanting to ask for help as i am trying to download Ansys 2019 R3 version. The link seems to be broken.
  This is the message that was displayed: "An error occurred while processing your request. Reference #50.8fe82d17.1593502618.2a338f39".
  
  Wondering if it is a server problem or something.
  
  Thanks!
- June 30, 2020 at 9:54 am
  
  Gregoroviz
  Subscriber
  
  Hey!
  
  I´m getting the same error while trying to download the student 2020R1 version.
  
  Tried it about 12h ago and now, both times same error.
  
  Would be very happy about help.
  
  Thanks in advance!
- June 30, 2020 at 9:59 am
  
  Rob
  Ansys Employee
  
  IT are about to be aware, please check back later.
- June 30, 2020 at 11:34 am
  
  Alitah
  Subscriber
  
  Its working now at least for me.
  
  Thank you
  
  ~ Ali
- June 30, 2020 at 4:34 pm
  
  Rob
  Ansys Employee
  
  And we're fully back.
- July 1, 2020 at 9:19 am
  
  Gregoroviz
  Subscriber
  
  Thanks for fixing the download!

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