Installation and Licensing

Installation and Licensing

Q&A around getting started with Ansys software

An unexpected error ( SIG$ILL ) has occurred… MAPDL internal data has been cor

    • Alessandro Pelletti
      Subscriber

      Hi I'm currently running windows 11 using parallels 19 on a M1 MacBook Air (16GB of RAM and 8 core CPU). I installed Ansys student 2023 R2 on it and the workbench is working fine. The fact is that opening MAPDL through MAPDL launcher is not working. it starts opening MAPDL, but after it opens the command prompt for a second, then it closes and after nothing happens. Also opening APDL from its application gives the same error. Can you please help me?
      Thank you in advance

      This is the error I got:

      /COM,ANSYS RELEASE 2023 R2 BUILD 23.2 UP20230531 21:35:36

      *** ERROR *** CP = 0.125 TIME= 21:35:38
      An unexpected error ( SIG$ILL ) has occurred... MAPDL internal data
      has been corrupted. MAPDL is unable to recover and will terminate.
      Previously saved files are unaffected. Please send the data leading
      to this operation to your technical support provider, as this will
      allow ANSYS, Inc to improve the program.

      *** ERROR *** CP = 0.219 TIME= 21:35:38
      An unexpected error ( SIG$SEGV ) has occurred... MAPDL internal data
      has been corrupted. MAPDL is unable to recover and will terminate.
      Previously saved files are unaffected. Please send the data leading
      to this operation to your technical support provider, as this will
      allow ANSYS, Inc to improve the program.

    • George Karnos
      Ansys Employee

      MAPDl is not supported on an ARM CPU.

      That being said, some people have gotten it to work.
      You can search the forum for posts that may have more ideas, such as:
      https://forum.ansys.com/forums/topic/i-am-using-macbook-pro-with-m1chip-how-can-i-install-or-any-other-ways-to-use-ansys/

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