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ANSYS 17…stopped working and setup module showing error…..

    • Prudviraj
      Subscriber

      Dear sir, currently I am working on Fluent Transient model ANSYS 17...but the setup module is showing an error unexpected license problem; exiting...I request you please provide a solution to overcome this error...Please find attached a screenshot...

    • George Karnos
      Ansys Employee
      That error means that the license has the feature, but it will not let the version you are running check it out.
      Can you post the output from the following command.
      Please post the output and not a file as we are unable to open attached files.
      c:\Program Files\Ansys Inc\shared files\licensing\winx64\lmutil lmstat -i -c 1055@172.16.100.131
    • Prudviraj
      Subscriber
      Dear sir, please find the attached file....
      Many thanks in advance.




    • George Karnos
      Ansys Employee
      I apologize, can you put " around the command as follows:
      Open a dos command prompt
      type in:
      "c:\Program Files\Ansys Inc\shared files\licensing\winx64\lmutil" lmstat -i -c 1055@172.16.100.131
      or change to the c:\Program Files\Ansys Inc\shared files\licensing\winx64\ directory and run:
      lmutil lmstat -i -c 1055@172.16.100.131
    • Prudviraj
      Subscriber
      Dear sir, please find the attached file...
    • George Karnos
      Ansys Employee
      It does not look like you have spaces between lmutil" and lmstat and -i and -c and 1055
    • Prudviraj
      Subscriber


      Dear sir, thanks for your reply..please find the updated response and suggest accordingly.
      Thanks in advance.
    • Prudviraj
      Subscriber
      Sir, Can I expect a reply.
      Thanks in advance.
    • George Karnos
      Ansys Employee
      I apologize for the delay as it was a holiday yesterday.
      Close all ANSYS Programs.
      Open the License Preferences under Start->ANSYS 17.0 menu.
      Click on reset to default.
      Does it show new license features in the list?
      Now try to run.


    • Prudviraj
      Subscriber

      Dear Geo Kernos sir, many thanks for your reply...When I am clicking over the user license preference..It is showing like the above screenshot. Please suggest how do I get ANSYS 17.
      Thanks in advance.
    • George Karnos
      Ansys Employee
      Can you open a DOS Command Prompt and type in:
      set
      Post the output from this. Some may have scrolled off-screen
    • Prudviraj
      Subscriber

    • George Karnos
      Ansys Employee
      Try the following:
      Browse to:
      %APPDATA%\Ansys
      rename the directory v170 to v170.old
      Now try to start 17.0
    • Prudviraj
      Subscriber
      Dear Geo Kernos sir, thanks for your reply.
      After renaming the directory name from v170 to v170.old....just geometry and mesh modules are working in ANSYS FLUENT, setup and solution modules are showing the same error (attached screen shot)"Hit return to exit".
      Please suggest...





    • Prudviraj
      Subscriber
      After a few minutes, it is showing the following error window....for your reference attached a screenshot.


    • Prudviraj
      Subscriber
      Hi sir, can I expect a reply.
      Sorry for the inconvenience caused.
      Thank you sir.
    • Prudviraj
      Subscriber
      hi sir, can I expect a reply...
    • George Karnos
      Ansys Employee
      I apologize for the delay.
      Please ask your License Server Administrator to Reread the license on the license server for both the flexlm and Ansys Interconnect.
      Or they can just stop and restart the ANSYS License Manager.
      After that is done, please try and run.
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