October 27, 2018 at 1:30 pm
October 28, 2018 at 11:11 am
October 29, 2018 at 11:13 pmtsiriaksAnsys Employee
I'm guessing your username or computer name might have some non-english language or some special character
Could you post the screenshot of the output of the 'set' command (without quote ' ') from the CMD Prompt ?
October 30, 2018 at 8:24 am
October 30, 2018 at 9:25 amseeta guntiAnsys Employee
Looks like installation issue. Can you uninstall and install again and check whether you are able to open workbench. Make sure you give the right license file.
October 30, 2018 at 11:55 amdingkang_liuSubscriber
I have uninstall and install again.but it still has the same problem.
October 30, 2018 at 4:18 pmtsiriaksAnsys Employee
Hi dingkang_liu ,
Can you try with other username that's not 'Administrator' ?
Also, try setting the default language of your computer to be English.
If these don't help, please follow this step
October 31, 2018 at 9:14 amdingkang_liuSubscriber
After I change the language to English,this problem is solved.
Thank you very much.
October 31, 2018 at 5:56 pmtsiriaksAnsys Employee
That's great !
Thank you for the update.
November 3, 2018 at 2:46 pm
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