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ANSYS 19.2 Workbench Problem

    • dingkang_liu
      Subscriber

      Hi Everyone,


      I am neu to use ANSYS.After Installing Ansys Student and starting Workbench 19.2.It shows "System error: 0".


      can anybody help with this?  Thanks


       


       

    • invalidz
      Subscriber

      I got exactly same problem on Ansys 18.2 i have tried check update folder & install err, but everything is normal. Anyone can help?

    • tsiriaks
      Ansys Employee

      Hi invalidz,


      I'm guessing your username or computer name might have some non-english language or some special character


      Could you post the screenshot of the output of the 'set' command (without quote ' ') from the CMD Prompt ?


      Thank you,


      Win

    • dingkang_liu
      Subscriber

      Hi tsiriaks,


      This is the screenshot.my username or computer name are english language.




       


      Thank you

    • seeta gunti
      Ansys Employee

      Hi 


       


      Looks like installation issue. Can you uninstall and install again and check whether you are able to open workbench. Make sure you give the right license file.


      Regards,


      Seeta


       


       


       


       


       


       


       


       

    • dingkang_liu
      Subscriber

      Hi Seeta,


      I have uninstall and install again.but it still has the same problem.


      Thank you

    • tsiriaks
      Ansys Employee

      Hi dingkang_liu ,


      Can you try with other username that's not 'Administrator' ?


      Also, try setting the default language of your computer to be English.


      https://www.windowscentral.com/how-properly-change-system-default-language-windows-10


      If these don't help, please follow this step


      in the Windows search (from taskbar), type


      %temp%.ansys


      then look for the file that says 'demo..log' 


      Open this file up and scroll to the bottom of the file and post the screenshots of it. Essentially I would like to see the screenshot similar to what will4074 is posting here https://forum.ansys.com/forums/topic/ansys-workbench-18-2-4/


      Thank you,


      Win

    • dingkang_liu
      Subscriber

      Hi tsiriaks,


       


      After I change the language to English,this problem is solved.


       


      Thank you very much.


      liu

    • tsiriaks
      Ansys Employee

      Hi liu,


      That's great !


      Thank you for the update.


      Win

    • Divyesh16
      Subscriber

      i have installed Ansys 19.2 and during the  CFD simulation geometry editior is not able to load the design from space claim.same thing is happening in Ansys 19.1 also. i am using w10 64 bit Nvidia graphic card. plz help.


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