ANSYS 2019 R3 Install Broken, Uninstaller broken

December 16, 2019 at 9:19 pm

harryC
Subscriber

Hello everyone,

I've been trying to install ANSYS 2019 R3 for days. It's been broken every time, with install usually ending with a failed with error. Each time, I'd uninstall and retry again. This time round, the installation completed without errors, but seems like the installation is broken, and I can't even uninstall using the uninstaller.

I followed all the proper instructions on the Ansys website every time, extracted the zip and ran the installer, and let it point to the default location.

At the current status, when I try to launch Workbench, this error message appears:

And yeah, every time I tried to run the uninstaller, nothing would appear.

The logs are too long to post...
December 16, 2019 at 9:39 pm
harryC
Subscriber


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Start Installation: Fri Dec 13 21:215 2019

Revision: 2019 R3



Platform specifics:

Windows

Username of Installer: LAPTOP-3Q3N890Pharri

User Has Administrator Privileges

C:UsersharriAppDataLocalTempans_install_tmp31148instcore.exe -usetempdir C:UsersharriAppDataLocalTempans_install_tmp31148 -launchdir C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64 -admin

Initial mount directory:

C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64

Installation Directory:

C:Program FilesANSYS IncANSYS Student



Windows x64









Date verification complete...No conflicts found.



The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

This may take a while ...

Successfully copied prerequisites from media.



You don't need to install any prerequisites.



Reading the installation media contents - please wait.



Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64framewrkWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclCOMMON.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclWINX64.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64commonWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64commoninstallWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configscommonWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cpythextWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cpythnewWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64turbogrdWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configstgWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cfxcomonWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instutilINSTUTIL.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclCOMMON.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclWINX64.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretkCOMMON.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretkWINX64.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsclientlicensingWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configswbWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64sgchartsWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fwgfxWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addinsWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgwbWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64corewbWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cadscadaisolWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cadscadregistryWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64ekmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgekmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgminervaWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64meshingWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64blademodelerWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64apipsrvWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64designmodelerWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64syscplgWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cfxcomonWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64rsmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgturbosysWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64secWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64ccmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cadsacisparaWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64ansysWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64voxelWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsansysWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgansysWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64solverWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64aasWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64dataDATA.GZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64apdlAPDL.GZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64geomparaWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgmechWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64autodynWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgautodynWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cfxWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgcfxWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configscfxWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64postWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cfxcomonWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cffWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentcWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentsWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentaWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentuWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluentmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluent2dWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluent2ddpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluent3dWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fluent3ddpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgfluentWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsfluentWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64distcompWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgcfdpostWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64aviewWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsaviewWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64spaceclmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsspaceclmWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64icemwbWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64electroWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64ecadxltrWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cadsspatialiopWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64cadsspatialWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64acpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addinsacpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsacpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64hlphlpviewerHLPVIEWER.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configshelpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64tpWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64tphdf5WINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64tpzlibWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64tpjreWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64chemkinWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configschemkinWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64forteWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64addincfgforteWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsforteWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64fensapWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsfensapWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64configsansconfigdllWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64studentWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64licenseWINX64.7z ...

RSS is disabled



Performing licensing configuration via the following command...

"C:Program FilesANSYS IncANSYS StudentShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncANSYS StudentShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "2019 R3" -lang en-us



Licensing configuration has completed.



Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCommon.exe

Configuring ANSYS TurboGrid ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigTG.exe

Creating Start menu items for ANSYS client licensing ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigWB.exe



Running C:Program FilesANSYS IncANSYS Studentv195FrameworkbinWin64Ans.DriverSetup.exe

Running "C:Program FilesANSYS IncANSYS Studentv195RSMbinAnsConfigRSM.exe" -encodingUTF8







Configuring RSM...















Configuring default RSM and ARC Port numbers for 2019 R3 ...







Done!















User has Administrator privileges





















Creating Start Menu Shortcut for RSM 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Configuration 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Job Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Job Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Cluster Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Cluster Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for ARC 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerARC Configuration 2019 R3.lnk

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigANSYS.exe











Adding write permissions for Users and Administrators group ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCFX.exe

Configuring ANSYS Viewer ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigSpaceClaim.exe

Configuring ACP ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigACP.exe

Configuring Help ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigHelp.exe



ANSYS Internet Doc has been configured.

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCHEMKIN.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFORTE.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFENSAP.exe

Running "C:Program FilesANSYS IncANSYS Studentv195aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe"















Log files is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







MessageLogger.logFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsCADConfigurationMgr.err







Prerequisites ..... Configure Success







SCDM  Workbench  PlugIn ..... Configure Success



Successfully created file associations.





The installation completed with warnings/errors. Review any .err or .log files in:

C:Program FilesANSYS IncANSYS Student



Installation Complete: Fri Dec 13 210:17 2019

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Start Installation: Sun Dec 15 13:50:10 2019

Revision: 2019 R3



Platform specifics:

Windows

Username of Installer: LAPTOP-3Q3N890Pharri

User Has Administrator Privileges

C:UsersharriAppDataLocalTempans_install_tmp18052instcore.exe -usetempdir C:UsersharriAppDataLocalTempans_install_tmp18052 -launchdir C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64 -admin

Initial mount directory:

C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64

Installation Directory:

C:Program FilesANSYS IncANSYS Student



Windows x64









Date verification complete...No conflicts found.



The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

This may take a while ...

Successfully copied prerequisites from media.



You don't need to install any prerequisites.



Reading the installation media contents - please wait.



Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclCOMMON.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64instcoretclWINX64.TGZ ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64studentWINX64.7z ...

Extraction: C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64licenseWINX64.7z ...

RSS is disabled



Performing licensing configuration via the following command...

"C:Program FilesANSYS IncANSYS StudentShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncANSYS StudentShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "2019 R3" -lang en-us



Licensing configuration has completed.



Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCommon.exe

Configuring ANSYS TurboGrid ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigTG.exe

Creating Start menu items for ANSYS client licensing ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigWB.exe



Running C:Program FilesANSYS IncANSYS Studentv195FrameworkbinWin64Ans.DriverSetup.exe

Running "C:Program FilesANSYS IncANSYS Studentv195RSMbinAnsConfigRSM.exe" -encodingUTF8







Configuring RSM...















Configuring default RSM and ARC Port numbers for 2019 R3 ...







Done!















User has Administrator privileges





















Creating Start Menu Shortcut for RSM 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Configuration 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Job Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Job Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Cluster Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Cluster Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for ARC 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerARC Configuration 2019 R3.lnk

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigANSYS.exe











Adding write permissions for Users and Administrators group ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCFX.exe

Configuring ANSYS Viewer ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigSpaceClaim.exe

Configuring ACP ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigACP.exe

Configuring Help ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigHelp.exe



ANSYS Internet Doc has been configured.

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCHEMKIN.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFORTE.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFENSAP.exe

Running "C:Program FilesANSYS IncANSYS Studentv195aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe"















Log files is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







MessageLogger.logFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsCADConfigurationMgr.err







Prerequisites ..... Configure Success







SCDM  Workbench  PlugIn ..... Configure Success



Successfully created file associations.





The installation completed with warnings/errors. Review any .err or .log files in:

C:Program FilesANSYS IncANSYS Student



Installation Complete: Sun Dec 15 13:53:11 2019

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Start Uninstallation: Sun Dec 15 14:00:28 2019

Revision: 2019 R3



Platform specifics:

Windows

Username of Installer: LAPTOP-3Q3N890Pharri

User Has Administrator Privileges

C:UsersharriAppDataLocalTempans_install_tmp17604instcore.exe -usetempdir C:UsersharriAppDataLocalTempans_install_tmp17604 -launchdir "C:Program FilesANSYS IncANSYS Studentv195" -admin -uninstall

Initial mount directory:

C:Program FilesANSYS IncANSYS Studentv195installer

Installation Directory:

C:Program FilesANSYS IncANSYS Student



Reading the installation media contents - please wait.



Extraction: C:Program FilesANSYS IncANSYS Studentv195installerinstcoretclCOMMON.TGZ ...

Extraction: C:Program FilesANSYS IncANSYS Studentv195installerinstcoretclWINX64.TGZ ...

Processing selections for uninstall ...





Attempting to terminate running processes whose images will be removed ...



Successfully unregistered DLLs...



Running "C:Program FilesANSYS IncANSYS Studentv195aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe" -unconfigure















Log files is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







MessageLogger.logFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsCADConfigurationMgr.err







Prerequisites ..... Unconfigure Success







SCDM  Workbench PlugIn ..... Unconfigure Success

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigCommon.exe

Unconfiguring ANSYS TurboGrid ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigTG.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigWB.exe

Running "C:Program FilesANSYS IncANSYS Studentv195RSMbinAnsUnconfigRSM.exe" -encodingUTF8







User has Administrator privileges







Unconfiguring RSM...







Removing Start Menu Shortcut for RSM Configuration ...







Deleted Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Configuration 2019 R3.lnk







Removing Start Menu Shortcut for RSM Job Monitoring ...







Deleted Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Job Monitoring 2019 R3.lnk







Removing Start Menu Shortcut for RSM Cluster Monitoring ...







Deleted Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Cluster Monitoring 2019 R3.lnk







Removing Start Menu Shortcut for ARC Configuration ...







Deleted Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerARC Configuration 2019 R3.lnk







Deleted Shortcut Folder C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve Manager

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigANSYS.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigCFX.exe

Unconfiguring ANSYS Viewer ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigSpaceClaim.exe

Unconfiguring ACP ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigACP.exe

Configuring Help ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigHelp.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigCHEMKIN.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigFORTE.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64unconfigAnsUnconfigFENSAP.exe



Beginning file removal ... ...





Uninstallation Complete: Sun Dec 15 14:02:04 2019

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>

Start Installation: Sun Dec 15 15:12:29 2019

Revision: 2019 R3



Platform specifics:

Windows

Username of Installer: LAPTOP-3Q3N890Pharri

User Has Administrator Privileges

C:UsersharriAppDataLocalTempans_install_tmp17296instcore.exe -usetempdir C:UsersharriAppDataLocalTempans_install_tmp17296 -launchdir C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64 -admin

Initial mount directory:

C:UsersharriOneDriveDesktopANSYSACADEMICSTUDENT_2019R3_WINX64

Installation Directory:

C:Program FilesANSYS IncANSYS Student



Windows x64









Date verification complete...No conflicts found.



The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

This may take a while ...

Successfully copied prerequisites from media.



You don't need to install any prerequisites.



Reading the installation media contents - please wait.



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RSS is disabled



Performing licensing configuration via the following command...

"C:Program FilesANSYS IncANSYS StudentShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncANSYS StudentShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "2019 R3" -lang en-us



Licensing configuration has completed.



Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCommon.exe

Configuring ANSYS TurboGrid ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigTG.exe

Creating Start menu items for ANSYS client licensing ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigWB.exe



Running C:Program FilesANSYS IncANSYS Studentv195FrameworkbinWin64Ans.DriverSetup.exe



Failed to add/update profile.

Running "C:Program FilesANSYS IncANSYS Studentv195RSMbinAnsConfigRSM.exe" -encodingUTF8







Configuring RSM...















Configuring default RSM and ARC Port numbers for 2019 R3 ...







Done!















User has Administrator privileges





















Creating Start Menu Shortcut for RSM 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Configuration 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Job Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Job Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for RSM 2019 R3 Cluster Monitor...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerRSM Cluster Monitoring 2019 R3.lnk







Creating Start Menu Shortcut for ARC 2019 R3 Configuration...







Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2019 R3Remote Solve ManagerARC Configuration 2019 R3.lnk

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigANSYS.exe











Adding write permissions for Users and Administrators group ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCFX.exe

Configuring ANSYS Viewer ...

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigSpaceClaim.exe

Configuring ACP ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigACP.exe

Configuring Help ...







Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigHelp.exe



ANSYS Internet Doc has been configured.

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigCHEMKIN.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFORTE.exe

Running C:Program FilesANSYS IncANSYS Studentv195commonfilesconfigswinx64configAnsConfigFENSAP.exe

Running "C:Program FilesANSYS IncANSYS Studentv195aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe"















Log files is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







MessageLogger.logFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsLatestCADConfigurationMgr.log







ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS Studentv195CADConfigLogsCADConfigurationMgr.err







Prerequisites ..... Configure Success







SCDM  Workbench  PlugIn ..... Configure Success



Successfully created file associations.





Installation Complete: Sun Dec 15 15:17:14 2019

<

<<<
Here's the logs
December 19, 2019 at 12:02 am

dsurendr
Ansys Employee

Hello Harry,

Do you have any Security software or Firewall on the machine? If so, you can try turning off that.

Also, please try to run these from Admin Command Prompt:

cd c:windowssystem32

regsvr32.exe ole32.dll

regsvr32.exe atl.dll

regsvr32.exe oleaut32.dll

regsvr32.exe scrrun.dll

regsvr32.exe jscript.dll

regsvr32.exe vbscript.dll

Then Rename v195 from %APPDATA%ansysv195 to v195.old (where %APPDATA% is where your APPDATA variable is set to - "Just type %APPDATA% in the Explorer Address bar" and it will take you there).
December 21, 2019 at 5:29 pm

harryC
Subscriber

Yes, my security software was disabled, and it still is broken.

I also did everything from admin command prompt, for each I received a message saying it was successful.

I renamed the v195 to v195.old and it still is broken, when I try to launch Workbench it still is giving me that same error in the screenshot of my original message.
December 27, 2019 at 9:27 pm
dsurendr
Ansys Employee
Hello Harry,

Please try this from a command prompt

set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;
```
C:Program FilesANSYS IncANSYS Studentv195Frameworkbinrunwb2
```
If this still doesnt work, please check if the package that you downloaded was corrupt. You can try downloading the package again making sure the Firewall/Security software is still turned off. Then try uninstalling the v195, delete the v195 folder under C:Program FilesANSYS IncANSYS Student and then try installing again.
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