TAGGED: Discovery AIM
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October 31, 2018 at 8:54 am
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October 31, 2018 at 9:51 am
Subashni Ravichandran
Ansys EmployeeHi Tim Dukes
Can you please try deleting all files from %AppData% and check if it works?
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October 31, 2018 at 10:34 am
tim.dukes
SubscriberHi Subashni. We have deleted all files from the ansys folders in app data local with no results.
Are these the folders you meant for us to delete?
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October 31, 2018 at 11:41 am
Subashni Ravichandran
Ansys EmployeeHi Tim Dukes
1. Uninstall the current release
2. Delete the directory Ansys Inc/v19.x
3. Delete %APPDATA%LocalAnsys, %APPDATA%LocalAnsys Inc, %APPDATA%RoamingAnsys
4. Reinstall software.
Please let me know if this solution works.
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