Learning Forum

[atw336]

Getting an error when running the PEMFC add on for ANSYS Fluent. Here is a picture:

I've attached a picture of the error. There are endless lines on the console that say "999999: mpt_accept: error: accept failed: No such file or directory." Just in case you can't see the final line it says: 999999: mpt_accept: error: accept failedMPI Application rank 0 exited before MPI_Finalize() with status 2. After this appears, Fluent will automatically close itself without any prompts.

We have followed the online video tutorials as best we can, used the ANSYS documentation on the module, and searched the forums for an identical problem but can't seem to solve this error. Any help is appreciated.

Thank you.

 

 

[Rob]

Check at the start of the list of errors. MPT is a parallel error but may have been triggered by something else. If you use File > Write Transcript you should get a text file with everything that's written to the TUI. 

[atw336]

Attached the transcript file.

 

[Rob]

Which I am not permitted to open/download. Please post it into the text. 

[atw336]

(cx-gui-do cx-set-list-tree-selections "NavigationPane*List_Tree1" (list "Solution|Run Calculation"))
(cx-gui-do cx-set-list-tree-selections "NavigationPane*List_Tree1" (list "Solution|Run Calculation"))
(cx-gui-do cx-set-list-tree-selections "NavigationPane*List_Tree1" (list "Solution|Run Calculation"))
(cx-gui-do cx-activate-item "NavigationPane*List_Tree1")
(cx-gui-do cx-set-list-tree-selections "NavigationPane*List_Tree1" (list "Solution|Run Calculation"))
(cx-gui-do cx-activate-item "Run Calculation*Table1*PushButton22(Calculate)")
(cx-gui-do cx-activate-item "Question*OK")
/solve/initialize/hyb-initialization
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Info: Interface zones overlap for mesh interface contact_region_10-contact_region_16-contact_region_8-contact_region_9-contact_region_11-contact_region_12-contact_region_13-contact_region_14-contact_region_15-contact_region_16-contact_region_17-contact_r
Initialize using the hybrid initialization method.

Checking case topology...
-This case has both inlets & outlets
-Pressure information is not available at the boundaries.
 Case will be initialized with constant pressure

    iter        scalar-0

    1        1.000000e+00
    2        9.333857e-05
    3        5.815609e-05
    4        3.748136e-05
    5        3.017359e-05
    6        2.499377e-05
    7        2.104776e-05
    8        1.821882e-05
    9        1.586220e-05
    10        1.431770e-05

Hybrid initialization is done.

Warning: convergence tolerance of 1.000000e-06 not reached
during Hybrid Initialization.


  iter  continuity  x-velocity  y-velocity  z-velocity      energy          h2          o2         h2o       uds-0       uds-1       uds-3     time/iter


999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory==============================================================================



999999: mpt_accept: error: accept failed
: No such file or directory


999999: mpt_accept: error: accept failed: No such file or directoryNode 0: Process 6772: Received signal SIGSEGV.



==============================================================================

999999: mpt_accept: error: accept failed
: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failed: No such file or directory

999999: mpt_accept: error: accept failedMPI Application rank 0 exited before MPI_Finalize() with status 2

===============Message from the Cortex Process================================

Fatal error in one of the compute processes.

==============================================================================

[Rob]

Can you try standard initialisation?  Then plot the results, they'll be rubbish but means you can check the model. 

[soumitra2102]

I was using free,web-available, ANSYS Fluent 12.0 UDF manual DEFINE_MASS_TRANSFER example udf script in my simulation, which gave same above error which was then followed by crashing of Fluent application.

When I used script available in the new (19.3, R3) version's help document (by- clicking on Help in the application itself) in the same simulation, it worked.

The two codes were different in terms of syntax. For example, the new script did not have arguments like =< and &&

[Rob]

Fluent 12 is the first version we had in Workbench, so will be about 13 years old. Some of the C (and UDF macro) syntax may have changed, but you may also have had some white space characters in the original: copying code from third party copies of our documentation tends to cause problems. 

[atw336]

We tried standard initialization but had the same error prompt and subsequent crash of Fluent.

We then looked at the ANSYS Fuel Cell Module Manual for ANSYS 2019 R2 to see if things differed from the ANSYS Fluent 12 Manual which we had been using. We believe this may be the case but aren't sure what syntax would have changed. We uploaded the add-on directly from the Fluent client and hadn't changed anything in the UDF. Although, we do strongly believe that the problem lies with the implementation of the UDF somehow.

[Rob]

Work through the set up carefully to see if there's something you missed. If there isn't anything you can see ask your supervisor to contact the local support team (assuming you have a University licence): without the files there's not much I can do.