Ansys Products

Ansys Products

ANSYS Fluids & Structures install freezing at 93%

    • Greg O'Sullivan
      Subscriber

      Does anyone know what is causing this or could be done to avoid it?

      Trying to install ANSYS professional using a FLUIDSTRUCTURES.zip on a secondary drive for a workstation. When setting up the install stops at either at 4% or 93%, however the Progress log writes the same output in both cases (see image below):

      Creating Start Menu items for Ansys client licensing ...

      When downloading, at 93%, both Discovery and the licensing client tool (with start menu shortcut) seem to be fully installed and functional, however workbench fluent etc. are not available. It freezes here for >12 hours, so not simply taking a long time to create.

      Possible variables to consider:
      1. We have multiple versions installed at present, 2019 R1, R2, and R3. In the past we have had no issues with installing multiple iterations at the same time.
      2. Downloaded the .zip file containing the install directly to the downloads directory of the drive I wished to install the software on, extracted and ran the setup.exe from here.
      3. Between attempts (three in total), attempted to unistall Ansys, there seemed to be issues when trying to uninstall using the .exe so instead removed the ANSYS 2022 R2 program file, and re-downloaded the .zip file from scratch each time.

      Note: This computer cannot be wiped and re-imaged.


      If you need any more info please let me know, I will attach the install log text as a comment.

      Thanks,
      Greg

    • Greg O'Sullivan
      Subscriber

       

       

      >>>—————————————>
      Start Installation: Thu Apr 27 15:59:41 2023
      Revision: 2022 R2

      Platform specifics:
          Windows
      Username of Installer: [COMPANY]\[USERNAME REMOVED]
      User Has Administrator Privileges
      C:\Users\[REMOVED]\AppData\Local\Temp\ans_install_tmp4464\instcore.exe -usetempdir

      C:\Users\[REMOVED]\AppData\Local\Temp\ans_install_tmp4464 -launchdir E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64 -admin
      Initial mount directory:
          E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64
      Installation Directory:
          E:\ANSYS Inc

      Windows x64
           Ansys, Inc. Products
                Discovery
                     Discovery
                Electronics Reliability
                     Ansys Sherlock
                Explicit Dynamics
                     Autodyn
                     LS-DYNA
                Fluid Dynamics
                     CFX (includes CFD-Post)
                     Chemkin
                     Energico
                     Model Fuel Library (Encrypted)
                     Reaction Workbench
                     EnSight
                     FENSAP-ICE
                     Fluent (includes CFD-Post)
                     Forte (includes EnSight)
                     Polyflow (includes CFD-Post)
                     TurboGrid
                Offshore
                     Aqwa
                Platform
                     optiSLang
                Structural Mechanics
                     Additive
                     Mechanical Products
           Ansys Additional Tools
                Icepak (includes CFD-Post)
                Acoustics
           Ansys Geometry Interfaces
                ACIS Geometry Interface
                Catia, Version 4 Geometry Interface
                Fusion 360 Geometry Interface
                Parasolid Geometry Interface 
                SpaceClaim Geometry Interface

       


      Date verification complete…No conflicts found.

      The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
      This may take a while …
      Successfully copied prerequisites from media.

      You don’t need to install any prerequisites.

      Reading the installation media contents – please wait.

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        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\geomproe\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\cads\pe\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\cads\ai\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\geomunig\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\cads\nx\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\cads\se\WINX64.7z …
        Extraction: E:\Downloads\FLUIDSTRUCTURES_2022R2_WINX64\cads\sw\WINX64.7z …
      RSS is disabled

      Performing licensing configuration via the following command…
         “E:\ANSYS Inc\Shared Files\bin\winx64\tclsh.exe” “E:\ANSYS Inc\Shared Files\Licensing\licadmin\scripts\LicAdminMain.itcl”  -silentinstallclient -release “2022 R2” -licserverinfo [INFO REMOVED]-lang en-us 

      Licensing configuration has completed.

      Creating Start Menu items for Ansys client licensing …

       

       

    • Greg O'Sullivan
      Subscriber

      Hi Ansys Team, 

      Any update on this?

      Thanks, 
      Greg

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