TAGGED: How To, installation
April 28, 2021 at 3:57 pmRobertoSubscriber
I have a client where I can't access the forum on all of the company's computers
ANSYS FORUM what can it be?
They have a proxy server
how can i solve?
April 29, 2021 at 6:33 amSubashni RavichandranAnsys Employee
Can you please confirm that their browser security is not blocking them? I would recommend you check with the Company's IT team on this.
Can you please share more details about the issue they are facing?
Also, have the customers successfully registered with their respective emails before trying to login?
May 3, 2021 at 3:58 pmRobertoSubscriber
Sorry If I only reply to you now, the customers have successfully registered with the emails, I am now waiting for replies from the customer from their IT department. As soon as I have news, I'll let you know
May 10, 2021 at 2:01 pmRobertoSubscriber
The problem was resolved by disabling the proxy server
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