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Fluids

Ansys License Error with Fluent with Meshing Only

    • ahad.ramezanpour
      Subscriber

      Hello,

      We get the error, Ansys License Manager Error: Request name cfd_preppost_pro does not exist in the licensing pool. Dependent feature cfd_preppost_pro in AND keyword is not available.

      Please could you guide on solving the issue.

      Thanks

    • DrAmine
      Ansys Employee

      Are you using Student License or Academic License. For the latter can you check if you have the requested license features and there are enough tasks to be checked? How old is the license file you are using? Are you trying to use 2022R2? 

      For 2022R2 preppost_pro is required when using Fluent Meshing.

    • Billyyee
      Subscriber

      We have academic license. I can the same problem with icemCFD

    • Billyyee
      Subscriber

      Sloved. But I do not know wether it is correct or not. It seems we can selcted the option next to the prepost

    • Billyyee
      Subscriber

       

      We also meet the same problem. We have academic license. How to solve that?

      The 2022R2 experience was really terrible. Hope the engineers can solve this issue soon.

       

    • ahad.ramezanpour
      Subscriber

      Hello, you need to contact academic support through ticketing system, and they will update the license file to include the cfd_preppost_pro.

    • DrAmine
      Ansys Employee

      I apologize for the issues you are facing. The license file requires an update. Can you recrete the license key on the Ansys License Portal?

      • Billyyee
        Subscriber

        Thank you so much for your information. I can get access to the Ansys License Portal, while it cannot show my customer number. I already let the IT employee know and ask him to submit a ticket.

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