Ansys license manager error

- February 16, 2021 at 12:06 pm
  
  ashwinpatil
  Subscriber
  
  I am getting below error while giving background run in Ansys mechanical. Foreground run is working fine. Earlier both background and foreground runs ware working fine.nnANSYS LICENSE MANAGER ERROR:n Failover feature 'ANSYS Mechanical Enterprise' specified in license preferences is not available.n Request name ansys does not exist in the licensing pool.n No such feature exists.n Feature: ansysnnPlease suggest if you have any idea on this.n
- February 16, 2021 at 3:34 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  it appears you have an account for the ANSYS Customer Portal, are you able to login and create a Service Request? You'll receive the most direct support through a Service Request as more details may be necessary than can be shared on the forum.n
- February 17, 2021 at 4:41 am
  
  ashwinpatil
  Subscriber
  
  yes i do have account for Ansys customer portal. I will create service request for this.nThanks you.n

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